Service Policy for Dexxs
Welcome to Dexxs! We value our customers and are dedicated to providing you with exceptional service. the terms and conditions that govern your use of our website and the services we offer.
1. Order Placement
1.1 Product Availability
All orders are subject to product availability. In the event that an item is unavailable, we will notify you and offer alternatives if possible.
1.2 Order Confirmation
Once an order is placed, you will receive an email confirmation with details such as order number, items purchased, and total cost.
2. Shipping
2.1 Shipping Methods
Dexxs offers various shipping methods. The cost and delivery time depend on the selected option.
2.2 Tracking
Once your order is shipped, a tracking number will be provided to monitor the delivery status.
3. Returns and Exchanges
3.1 Eligibility
Returns and exchanges are accepted within 7 days of receiving your order. Items must be in their original condition.
3.2 Process
Follow our return/exchange process outlined on our website or contact our customer service for assistance.
4. Customer Support
4.1 Contact Information
For inquiries or assistance, our customer support team can be reached at customer@dexxs.com.
4.2 Response Time
We strive to respond to customer inquiries within 5 business days.
5. Quality Guarantee
5.1 Product Quality
Dexxs is committed to delivering high-quality products. If you receive a defective item, contact us for a prompt resolution.
6. Pricing and Payment
6.1 Pricing
Prices are displayed in USD and are subject to change. Any applicable taxes or fees will be clearly communicated during the checkout process.
6.2 Payment Methods
Dexxs accepts various payment methods. Refer to our website for the most up-to-date information.
7. Terms of Use
By using our website and services, you agree to abide by our Terms of Use. Review them on our website for detailed information.
8. Changes to Service Policy
Dexxs reserves the right to update this Service Policy. Check for updates on our website.
9. Contact Us
For any questions regarding our Service Policy, contact us at info@dexxs.com.
Company name: HONG KONG FU XIN TONG INTERNATIONAL TRADE LIMITED
Address: UNIT 710,7/F.，KAM TEEM INDUSTRIAL BUILDING，135 CONNAUGHT ROAD WEST，SAI WAN HK .
Thank you for choosing Dexxs. We appreciate your trust in our brand and services